top, top professionalism from all, especially the front desk staff. Could not have been better.
Richard
abril de 2023
Perfect location for visiting Chantilly, staff very helpful overall..
Gary
outubro de 2024
the staff were exceptional - the kind of service that is not easy to find in France. Very professional. The hotel itself is very charming and had a lovely decoration. The restaurant was also impressive.
Bruna
abril de 2024
Everything - delightful beautifully run hotel. Very comfortable rooms - lovely staff- elegant, stylish, warm and altogether beautiful hotel
Sue
novembro de 2024
The service, the staff and the attention to details. This how a 5 star experience should be. The restaurant was very nice too.
Alexander
agosto de 2023
Ambiance, staff, location were excellent. The manager was welcoming and very professional as was her staff. Magnificent views from our room.
Patrick
julho de 2022
Absolutely immaculate and staff were exceptional- food outstanding and such an idyllic location.
Philippa
julho de 2024
stunning rooms, great restaurants, beautiful spa
Kenton
junho de 2022
Perfect few days in beautiful Chantilly
Rod
junho de 2024
Every meal was exceptional. The restaurant was spotless clean. The restaurant service under Mssr. Christian was impeccable. The hostess Mme. Pascale was very helpful as were the ladies at the reception desk: Perrine, Kenza, and Tiffany. Server Pierre-Henri was very good. Server Mederick was superb. Concierge Thomas was helpful in getting us some food from the bar when the restaurant Was fully booked and also getting us tickets to the amazing Domaine de Chantilly a short walk away. It was clear to us that the General Manager Pascale Groell provides 5-star leadership, training, and clear expectations about how to provide world class customer service.
Bradley
agosto de 2021